Take a look at these simple tips during the setup of your Teltonika router. They can help you and save you from future setbacks.
- Update the device firmware to the latest version. You can do this in the System – Firmware – Update Firmware menu. If your router is already connected to the Internet, it will automatically search for the most updated version on the Teltonika server (Update from Server). Otherwise, you can download the file at https://wiki.teltonika-networks.com
- Note or take a photo of the router’s label with the serial number, LAN MAC, and default password. In the latest batches of equipment, each router has an individualized default password. You will need it to configure the router through the web interface or to register it in RMS. Also, remember that if you perform a factory reset, the router will revert to this individualized password..
- Whenever you can, connect the two mobile antennas. In 4G connections, they offer better signal reception than a single antenna..
- Check the signal level in Status – Network – Mobile. Remember that a low signal level can significantly slow down the connection even if it appears to be established. Review the recommended signal levels in https://wiki.teltonika-networks.com/view/Mobile_Signal_Strength_Recommendations
- Check the configuration of the APN/user/pwd. Although the router connects without configuring these parameters thanks to its AutoAPN mechanism, the IP provided by the mobile operator may vary..
- If you want to remotely access the router, first check that you have a public and accessible IP on your SIM. Review our article. ¿ Cómo puedo saber si mi router tiene una IP pública y accesible desde Internet ?. And if your SIM card is from Movistar, read our article. IP pública dinámica con SIM Movistar. Once you have verified the above, go to the menu System – Administration – Access Control and check the box ‘Enable Remote HTTP Access’.
- Do not modify any general rules of the Firewall in the menu Network – Firewall – General Settings if you do not know exactly what you are doing or someone has explicitly instructed you to do so. If you are unsure about having made any changes, restore the factory settings and start the equipment configuration from scratch. The router is already configured from the factory to allow all outgoing traffic and block all incoming traffic except for what’s enabled (like in the previous case).
- To open ports on the router you must go to the Network – Firewall – Port Forwards menu. Remember that for it to work, you need to have a public and accessible IP on your SIM (check the previous point). Also, remember that any device you place on the LAN of the router that you want to access remotely must have the router’s LAN IP address set as its gateway..
- Activate the Ping Reboot in System – Maintenance – Auto Reboot. This way, if the router loses the Internet connection, it will automatically restart.
- The DDNS (Dynamic DNS) service is not installed by default. Not all functionalities come pre-installed on the router. If you can’t find something, go to the System – Package Manager – Packages menu and check the available software packages. Once located, add it to your router using the + button at the end. If you encounter issues, you can also manually download the packages from the Teltonika wiki and then upload them manually to the router (keep in mind that the software package version is linked to the router’s firmware version).
(2 votos, promedio: 5,00 de 5)
Cargando...
